TERMS OF SERVICE

OVERVIEW

Welcome to Inkora! The terms “we,” “us,” and “our” refer to Inkora. Inkora operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, as a customer, with a personalized shopping experience (the “Services”). Inkora uses the Shopify platform, which enables us to provide the Services.

The following terms and conditions, together with any policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.

ARTICLE 1 – ACCESS AND ACCOUNT

By accepting these Terms of Service, you represent that you have reached the legal age of majority in your state or province of residence and that you consent to allow your minor children to use the Services on devices that you own, purchase or manage.

To use the Services, including to access or browse our online stores or purchase any products or services we offer, you may be required to provide certain information, such as your email address and billing, payment and shipping information. You represent and warrant that all information you provide in our stores is accurate, current and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign or license your account to another person.

ARTICLE 2 – OUR PRODUCTS

We have made every effort to accurately present our products and services in our online stores. However, please note that product colors or appearance may differ from what is displayed on your screen depending on the type of device used to access the store and its settings and configuration.

We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be identical to what is presented or displayed in our online stores.

All product descriptions are subject to change at any time, without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region or jurisdiction on a case-by-case basis.

ARTICLE 3 – ORDERS

When you place an order, you are making an offer to purchase. Inkora reserves the right to accept or refuse your order for any reason, at its discretion. Your order is considered accepted only after written confirmation from Inkora. We must receive and process your payment before your order is validated. Please review your order carefully before submitting it, as Inkora may be unable to accept cancellation requests once an order has been confirmed. If your order is refused, modified or cancelled, we will attempt to contact you using the email address, billing address and/or telephone number provided when placing the order.

Your purchases are subject to the return or exchange terms set out in our Refund Policy.

You represent and warrant that your purchases are intended for personal or household use and not for commercial resale or export.

ARTICLE 4 – PRICES AND BILLING

Prices, discounts and promotions may be changed without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be indicated in your order confirmation email. Unless expressly stated otherwise, displayed prices do not include taxes, shipping charges, handling fees, customs duties or import charges.

Prices displayed in our online stores may differ from those offered in our physical stores or on other online platforms operated by third parties. We may occasionally offer promotions on our Services that may affect prices and that are governed by separate terms and conditions. In the event of a conflict between the terms of a promotion and these Terms of Service, the promotion terms shall prevail.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our stores. You agree to promptly update your information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.

You represent and warrant that: (i) your credit card information is accurate, correct and complete; (ii) you are authorized to use the card for the purchase; (iii) the charges incurred will be honored by the card issuer; and (iv) you will pay all charges incurred at the displayed prices, including shipping and handling charges and all applicable taxes.

ARTICLE 5 – SHIPPING AND DELIVERY

We cannot be held responsible for delays caused by circumstances beyond our control, including delays attributable to shipping carriers or customs authorities.

All delivery times indicated on the website are estimates and are not guaranteed.

INKORA will make reasonable efforts to ensure that orders are processed and shipped within the estimated timeframes indicated on the website.

The customer will be informed, where applicable, of any significant delay affecting the delivery of their order.

Nothing in this article shall limit the legal rights of the consumer under applicable French or European Union law.

ARTICLE 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, service marks, text, displays, images, graphics, product reviews, videos and audio content, as well as their design, selection and arrangement, are the exclusive property of Inkora, its subsidiaries or its licensors. They are protected by U.S. and foreign patent, copyright and intellectual property laws.

These Terms authorize you to use the Services solely for personal and non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material available through the Services without our prior written consent. Except as expressly provided in these Terms, nothing contained herein shall be construed as granting you any license or other right under any patent, trademark, copyright or other intellectual property of Inkora, Shopify or any third party. Any unauthorized use of the Services may constitute a violation of federal, state or other intellectual property laws. All rights not expressly granted under these Terms are reserved by Inkora.

Inkora’s names, logos, product and service names, designs and slogans are trademarks of Inkora, its subsidiaries or its licensors. You may not use them without Inkora’s prior written authorization. Shopify’s name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans appearing on the Services are trademarks of their respective owners.

ARTICLE 7 – OPTIONAL TOOLS

You may be provided with access to third-party customer tools as part of the Services, which we neither monitor nor control and to which we make no contribution.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations or conditions of any kind and without endorsement by us. We disclaim all liability arising from or relating to your use of optional third-party tools.

Your use of optional tools offered through the website is entirely at your own risk and discretion. You are responsible for ensuring that you are familiar with and accept the terms applicable to such tools as established by the relevant third-party provider(s).

We may also introduce new features through the Services in the future, including the release of new tools and resources. Such new features shall also be considered part of the Services and shall be subject to these Terms of Service.

ARTICLE 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including integrated third-party features. We are not responsible for reviewing or evaluating the content or accuracy of third-party materials or websites that you choose to access. If you decide to leave the Services to access such materials or third-party websites, you do so at your own risk.

We disclaim all responsibility for any harm or damage related to your access to third-party websites or to the purchase or use of products, services, resources or content on such websites. We encourage you to carefully review the policies and practices of third parties and ensure that you understand them before entering into any transaction. Claims, complaints, concerns or questions regarding third-party products and services should be directed to the applicable third party.

ARTICLE 9 – RELATIONSHIP WITH SHOPIFY

Inkora is powered by Shopify, which enables us to provide the Services. However, any sale or purchase made through our Store is conducted directly with Inkora.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of transactions between you and Inkora, including any damage, injury or loss resulting from products or services purchased.

You expressly release Shopify and its affiliates from any claim, damage or liability arising from or relating to your purchase and transaction with Inkora.

ARTICLE 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which is available through the corresponding Privacy Policy page, and certain personal information may also be subject to Shopify’s Privacy Policy.

By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve them. Information you submit through the Services may be transmitted to and shared with Shopify, as well as with third parties that may be located in countries different from your country of residence, in order to provide the Services. Please refer to our Privacy Policy for more information about how we, Shopify and our partners use your information.

ARTICLE 11 – FEEDBACK

If you submit, upload, post, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable and non-exclusive license to use, reproduce, modify, publish, distribute and display such Feedback for any purpose, including commercial purposes.

We may, for example, use our rights under this license to operate, provide, evaluate, improve and promote the Services and to fulfill our obligations and exercise our rights under these Terms of Service.

You also represent and warrant that: (i) you own or otherwise have all necessary rights to the Feedback; (ii) you have disclosed any compensation or incentive received in connection with submitting your Feedback; and (iii) your Feedback complies with these Terms.

We are not and will not be under any obligation to: (1) maintain the confidentiality of your Feedback; (2) pay compensation for your Feedback; or (3) respond to your Feedback.

We may, but are not obligated to, monitor, edit or remove any Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene or otherwise objectionable, or that infringes the intellectual property rights of any party or these Terms of Service.

You agree that your Feedback will not violate any third-party rights, including copyright, trademarks, privacy, publicity or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory, unlawful, abusive or obscene material, or any computer virus or malware that could affect the operation of the Services or any related website.

You may not use a false email address, impersonate another person or entity, or otherwise mislead us or third parties about the origin of your Feedback. You are solely responsible for your Feedback and its accuracy. We assume no responsibility and shall not be liable for Feedback posted by you or any third party.

ARTICLE 12 – ERRORS, INACCURACIES AND OMISSIONS

The Services may occasionally contain typographical errors, inaccuracies or omissions, particularly concerning product descriptions, prices, promotions, offers, shipping charges, transit times or product availability.

We reserve the right to correct any error, inaccuracy or omission and to modify or update information or cancel orders if any information is inaccurate, at any time and without prior notice, including after your order has been submitted.

ARTICLE 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes. You are strictly prohibited from accessing or using the Services, directly or indirectly:

(a) for any unlawful or malicious purpose;
(b) in violation of any regulation, rule or international, federal, provincial, state or local law;
(c) in a manner that infringes the intellectual property rights of Inkora, Shopify or third parties;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or otherwise harm any of our employees or any other person;
(e) to transmit false or misleading information;
(f) to knowingly send, receive, upload, use or reuse any content that does not comply with these Terms;
(g) to transmit or cause the transmission of advertising or promotional material, including “junk mail,” “chain letters,” “spam” or similar solicitations;
(h) to impersonate or attempt to impersonate another person or entity;
(i) to engage in any conduct that may restrict or inhibit another person's use or enjoyment of the Services, or that, in our judgment, may harm Inkora, Shopify or users of the Services or expose them to liability.

You further agree not to:

(a) upload or transmit viruses or other malicious code that may affect the operation or exploitation of the Services;
(b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services;
(c) collect or track the personal information of others;
(d) engage in spam, phishing, pharming or pretexting through the Services;
(e) use robots, spiders, scraping tools, data collection or extraction tools, automated devices, AI tools (including agentic AI) or any automated or manual means to access the Services;
(f) interfere with, circumvent or disable security or authorization features, robot exclusion headers or any other measures we implement to restrict access to the Services.

We reserve the right to suspend, disable or terminate your account at any time and without prior notice if we determine that you have violated any provision of these Terms.

ARTICLE 14 – AGENTS

14.1 This section (“Agent Terms”) applies if you use, authorize, enable or cause the deployment of an Agent to access, use or interact with the Services. An “Agent” means any software or service acting autonomously or semi-autonomously on behalf of or at the direction of a person or entity, and which may operate on a device owned or used by a person, without direct supervision.

14.2 No Agent may access, use or interact with the Services unless it continuously identifies itself and operates in strict compliance with the requirements set forth in Section 14.4 below. In addition, no Agent may access, use or interact with the Services if we have instructed such Agent to refrain from accessing, using or interacting with any service.

14.3 We may limit, including through technical measures, the ability and manner in which an Agent accesses, uses and interacts with the Services.

14.4 Agents must:

(i) in all HTTP/HTTPS requests, indicate that the request originates from an Agent and disclose the Agent’s name by including the following in the user-agent string: “Agent/[agent name]”;

(ii) not conceal or disguise the fact that access, use or interactions originate from an Agent, including by (a) imitating human behavior or interaction patterns, or (b) bypassing or completing CAPTCHAs or measures intended to distinguish computer use from human use;

(iii) answer truthfully any question or prompt intended to determine whether interactions originate from a human or a computer;

(iv) not circumvent or evade any measure intended to block, limit, modify or control Agent access to, use of or interaction with the Services.

ARTICLE 15 – TERMINATION

We reserve the right to terminate this agreement or your access to the Services (or any part thereof), at our sole discretion, at any time and without prior notice. You shall remain liable for all amounts due up to and including the date of termination.

The following sections shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy and any other provision that by its nature should survive termination.

ARTICLE 16 – DISCLAIMER OF WARRANTIES

The information presented on or through the Services is provided for informational purposes only. We do not warrant the accuracy, completeness or usefulness of such information. Any reliance you place on such information is strictly at your own risk 

ARTICLE 17 – LIMITATION OF LIABILITY

INKORA shall not be liable for damages resulting from improper or non-compliant use of the products by the customer.

INKORA shall also not be liable for damages resulting from events beyond its reasonable control, to the extent permitted by applicable law.

Nothing in this article shall have the effect of removing or limiting any legal rights granted to consumers, or any legal liability of INKORA that cannot lawfully be excluded or limited.

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ARTICLE 18 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Inkora, Shopify, and our affiliates, partners, officers, directors, employees, agents, service providers, licensors and suppliers from and against any loss, damage, liability or claim, including reasonable attorneys’ fees, asserted by any third party and arising out of:

1. your breach of these Terms of Service or any documents incorporated herein by reference;
2. your violation of any law or the rights of a third party; or
3. your access to and use of the Services.

We will notify you of any claim covered by this indemnification, provided that any failure to provide prompt notice shall not release you from your obligations unless you suffer substantial prejudice as a result.

We may assume the defense and settlement of any such claim at your expense, including the selection of legal counsel, but we will not settle any claim involving non-monetary obligations on your part without your consent, which you may not unreasonably withhold.

You agree to cooperate in the defense of covered claims, including by providing relevant documents.

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ARTICLE 19 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall remain enforceable to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service.

Such determination shall not affect the validity or enforceability of the remaining provisions.

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ARTICLE 20 – WAIVER; ENTIRE AGREEMENT

The failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this site or relating to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service.

They supersede all prior or contemporaneous agreements, communications or proposals, whether oral or written, between you and us, including, without limitation, prior versions of these Terms of Service.

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

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ARTICLE 21 – ASSIGNMENT

You may not delegate, transfer or assign this agreement, or any of your rights or obligations under these Terms, without our prior written consent.

Any attempted assignment without authorization shall be deemed null and void.

We may transfer, assign or delegate these Terms, as well as our rights and obligations hereunder, without your consent or prior notice.

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ARTICLE 22 – GOVERNING LAW

These Terms of Service are governed by French law.

Mandatory consumer protection provisions under French law and, where applicable, under European Union law shall remain fully applicable to consumers.

In the event of a dispute, the customer is invited to contact INKORA first in order to seek an amicable resolution.

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ARTICLE 23 – HEADINGS

The headings used in this agreement are included for convenience only and shall not affect or limit the interpretation of these Terms.

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ARTICLE 24 – CHANGES TO THE TERMS OF SERVICE

You may review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes on our website.

You are responsible for periodically reviewing our website to stay informed of any changes.

We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice.

Your continued use of or access to the Services after changes to these Terms have been posted constitutes acceptance of those changes.

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ARTICLE 25 – CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact us at:

inkora.sf@free.fr